Click Adjustments
Click Returns & Inventory Adjustments
Step #1
Click Return
Enter the receipt number or search
Step #2
Enter the Reason
Step #3
Click on the item to be returned
Click on the Green + sign to add
In Return Selected Items, enter the quantity to be returned.
Repeat Step #3 for all returned items
Step #4
Choose either:
a. Leave Refund on Account-This option will allow applying the Returned Refund Amount to the tenants account. If a Walk In POS you must Return to Customer
b. Return to Customer
Complete transaction