Bad debt is money owed by a moved out tenant.
Bad debt can be written off or adjusted from:
Click Adjustments
Click Move Out Accounts
Click the Tenant or Unit
Check the box to write off bad debt or click Edit Charges and Payments to credit charges.
Bad Debt can be written off in Corporate Control Center as well.
By default bad debt cannot be written off in the same month of the move out.
To change this setting:
Click Setup
Click Program Defaults
Click Move Out
Check the box “Allow Writing Off Bad Debts at Move Out.
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